HXR

Thank you for joining us at HxR 2016!

Leveraging design and technology to transform the health experience | April 5-6, 2016 | Boston, MA


APRIL 1, 2015

Day 1

8:00 - 12:00
Pre-Event Workshops

These sessions are in-depth, hands-on, and meant to jump start your experience at HxRefactored. Select any of the following workshops as part of an add-on or stand-alone ticket.  

MASTER CLASS IN U.S. HEALTH CARE POLICY

Half-day Workshop - Stand alone $399, with Conference pass $299

Facilitated by Kavita Patel of The Brookings Institute
Technology and Policy are working in an increasingly symbiotic relationship as we, as consumers and innovators, pave the way for higher standards within our health care system. While many recent Policy changes, such as the ACA, are superficially understood, there are nuances embedded that deeply affect the underlying infrastructure of how technology will be required to adapt. Join the experts who will breakdown privacy regulations, what the ACA means for you, and the alphabet soup that is HIPAA, ACOs, and the FDA.

Speakers: 

Kavita Patel - The Brookings Institute
Deven McGraw - Manatt, Phelps, and Phillips
Matthew Holt - Health 2.0

EXPERIENCE STRATEGY: STORYTELLING, JOURNEY MAPPING, AND SERVICE DESIGN

Half-day Workshop - Stand alone $399, with Conference pass $299

Facilitated by Jonathan Podolsky of Mad*Pow
Before you can build any new service, you must clearly envision the user experience and be able to clearly translate the meaning and intent behind every interaction. But that experience will always fall short if you don’t have a clear understanding of your system capabilities and infrastructure limitations. In this workshop, we’ll learn how journey maps and service blueprints can help us collaborate to define a vision, diagram the story of the solution and evaluate the impact of change. 

BEYOND GAMIFICATION: DESIGNING BEHAVIOR CHANGE GAMES

Full-day Workshop - Stand alone $799, with Conference pass $599

Facilitated by Dustin DiTommaso of Mad*Pow

Playing games is the prototypical example for an intrinsically motivating activity, and motivation in health care is a pivotal issue. Each year, billions of dollars are spent to move our behaviors in a healthier direction to avert crises such as obesity, diabetes, cardiovascular disease, and other costly and painful afflictions. Leveraging motivational dynamics in gameplay to energize and sustain people through behavior change is a challenging yet, profound, solution.

Participants in this hands-on workshop will learn the mechanics of clinically tested behavior change interventions as well as the techniques game designers use to motivate, engage, and reward players through a game’s life cycle. A practical, step-by-step methodology will be introduced and built upon throughout the session, resulting in a scalable framework and process for designing playful and practical behavior change games.

Upon completion of the workshop, participant teams will have designed (and pitched) structured behavior change games, collaboratively learning how to craft game objectives that facilitate change, proper goal-setting, optimal challenge and reward patterns, feedback loops and skill cycles, leveraging social influence and community dynamics, applying metaphor and theme, breakthrough brainstorming, game balancing and play-testing techniques.


12:00 - 1:30
Lunch & Learn

Grab some grub and join leading tech groups for a dive into their API.


1:30 - 3:00
Main Event 

Kick-Off

Mad*Pow and Health 2.0 have joined forces once again to bring you HxRefactored, the premier event for designers and developers in health.  Indu Subaiya and Matthew Holt from Health 2.0 kick off our two-day event in Boston.

KEYNOTE

John Brownstein, PhD - Harvard Medical School and Boston Children's Hospital

KEYNOTE

Darshan Mehta, MD - Massachusetts General Hospital

KEYNOTE

Dustin DiTomasso - Mad*Pow


3:00 - 3:30
Coffee Break

Re-caffinate on your way to an afternoon of parallel sessions that will surely give you all the smarts to bring into Day Two of HxRefactored.


3:30 - 5:30
PARALLEL TRACK SESSIONS - PICK ONE!

PATIENT-CENTERED DESIGN: CORE VALUES IN HEALTH CARE

In many ways, our health care system become more of a “sick care” system. When people are treated as transactions, and systems are designed by legislation, then technology and workflows become ineffectual and seemingly impossible to change. How can we design a new ecosystem of care, with people at its center? In this session, we’ll explore true patient-centric design — not just interface or product design, but the entire experience. This includes reexamining the health care journey, using design and right-brain thinking to solve business problems, and making empathy, understanding, and wellbeing our ultimate goals.

Speakers: 

Kate Bringham - PatientsLikeMe
Eric Meyer - An Event Apart
Toni Pashley - ShareCare
Catherine Rose - Philips

DESIGNING FOR CLINICAL IT

It’s no secret that old-school clinical IT tools have a bad rep for being clunky and less-than-elegant. Luckily, there is an entire innovation community dedicated to giving them the make-over they so desperately deserve. Remembering that the consumer isn’t the only end-user, that provider teams need communication platforms that don’t include post-it notes, and that clinicians shouldn't be reduced to data-entry specialists, hear from speakers who are designing specifically with the clinical setting in mind. 

Speakers:

Mark Kamensek - Medtronic
Jeff Belden - TooManyClicks
Gretchen Mendoza and Shiv Rao - University of Pittsburgh Medical Center

PLAYING WELL WITH OTHERS: INTEROPERABILITY AND DATA STANDARDS

If you’ve been to Health 2.0 before, you’ve seen the slides with our three-fold definition, the one that includes the requirement that Health 2.0 technologies must play well with others. Interoperability lives as a pillar of this definition because tearing down existing silos is key to creating an elegant new system of data exchange. Hear from the experts who are holding interoperability to higher standards.

Speakers:

Charles Boicey - Stony Brook Medicine
Nikolai Schwertner - SMART Platforms

DOLLARS AND SENSE: THE BUSINESS OF HEALTH CARE

It is no shock that the health care industry is booming and about to boom even bigger.  In 2014, we saw record breaking investment in the health care industry, closing the year at just over 4.36 billion. Courting VC's is no longer the only way to get on the map - many hospital groups are also putting skin in the game by launching incubator programs.  The industry saw freshman start ups touch the triple digit mark, which begs the question: who is really succeeding in this cacophony of funding and innovation? The Business of Health Care is going to decipher the economics of these influxes, evaluate business models that are working and why, and examine the multitude of players, including non-clinical roles, being introduced into the sector.

Speakers:

Krishna Yeshwant - Google Ventures
Kevin Riley - Imagine.Go
Ward Detweiler - Henry Ford Hospital
Matthew Holt - Health 2.0

HEALTH LITERACY AND EQUITY

If knowledge is power, then heath technology clearly benefits those in the know as “the healthy and wealthy” buy Fitbits, log into health care portals and track their calories via smartphone. How can we use design to better serve the health needs of the underserved? In Health Literacy and Equity, we explore the challenge of helping people from all socio-economic levels become aware of their health risks, understand the benefits of nutrition and exercise, and better manage chronic conditions. Progress lies in moving beyond clear communication to developing new tools and approaches that are not just easy to understand, but compelling, engaging, and human.

Speakers:

Mary Ann Petti - CommunicateHealth
Alan Joseph Williams - Code For America
Lisa Gualtieri - ZeroDivide
Madeleine Rothberg - National Center for Accessible Media


5:30 - 6:30
PARTY!

Rub elbows with coders, designers, and other health care nerds at the HxRefactored Kick Off Party.

 

APRIL 2, 2015

Day Two

8:00 - 9:15
MAIN EVENT 

Kick-Off

Amy Cueva from Mad*Pow launches Day Two of HxRefactored.

KEYNOTE

Deborah Estrin - Cornell NYC Tech

KEYNOTE

Steve Krug - Author, Don't Make Me Think

KEYNOTE

Geoff Williams -  University of Rochester, Center for Community Health

DESIGN AWARD WINNER

HxRefactored is excited to announce the first annual Design for Health Award! This award showcases the product that provides an amazing user experience for a patient, provider, researcher, or other stakeholder. Enter the competition here


9:15 - 11:45: PARALLEL TRACK SESSIONS - PICK ONE!

MAN, MIND, MACHINE: BEHAVIOR CHANGE IN THE DIGITAL AGE

Every day, people struggle to manage illness, chronic conditions and incorporate preventative health activities into their busy lifestyles. How can we leverage learning across disciplines — from health care, psychology and behavioral economics to computer, systems and product design — to transform people’s motivations, attitudes, and behaviors? At HxRefactored we will take a deeper look at behavior change to explore how science, theory, and evidence can better inform the way health care products and services are created, designed, and implemented.

Speakers:

Sebastian Deterding - Gamification Research Network
Steve Wendel - HelloWallet
Dan Pardi - Dan's Plan
Kyra Bobinet - EngagedIN

BEYOND THE BRACELET: SENSORS, WEARABLES, AND HARDWARE

On your wrist, attached to your phone, stuck directly on your skin, or even implanted, wearables and hardware quickly became the darling of digital health in 2014.  In this track session we’ll look at the front-runners and how form and function meet for increasingly non-invasive technologies in the hands of consumers.

Speakers:

Jessica Floeh - Intel
Jane Sarasohn-Kahn - THINK-Health
TBA - Jawbone

FREE THE DATA: ACCESS, SHARING, AND SECURITY

Speakers:

Shahid Shah - Netspective
Mark Scrimshire and Gejan Sunthara - U.S. Dept of Health and Human Services, CMS
Devin Goodman - Doctrly

DESIGN INTEGRATION AND COLLABORATION

Speakers:

Magga Dora Ragnarsdottir - Mad*Pow
Lorraine Chapman & Geoff Parker - Macadamian
Justin Williams - Falcon Physicians

CARE DELIVERY INNOVATION: REINVENTING ACCESS AND EXPECTATIONS

Today, more and more clinicians are thinking like entrepreneurs, and more and more hospitals are acting like tech companies. They’re re-inventing not only the technology clinicians use every day, but also the services that go with it in order to transform the way care is delivered to patients.  In fact, the year 2014 yielded more companies claiming to be the ‘Uber for Health’ than ever before.  A poll was started at the at the Health 2.0 HQ to tally how many would declare similarity to this new model.  Eleven, it turns out. Or twelve when you count that Uber itself released an on-demand flu shot service shortly after our poll closed.  This session will cover everything from telemedicine and microvisits, to crowd-sourced innovation, and shifting consumer expectation for on-demand everything, health care included. 

Speakers:

Salim Afshar - Boston Children's Hospital
Joseph Kvedar - Partners Healthcare
Andrea Ippolito - U.S. Department of Veterans Affairs
Stanley Crane - AllScripts
David Chao - MuleSoft

IMPROVING INSURANCE MEMBER EXPERIENCES

Attitudes, feelings, and frustrations about health care are often created and framed by insurance experiences. Now Insurance groups are faced with an incredible opportunity—and an increasing mandate—to become true partners in wellness with their members. Improving Insurance Member Experiences will address how we can create product transparency, navigate through complexities, and develop technologies and self-service tools that not only help people gain a better understanding of their coverage, but also improve their health literacy and their wellbeing.

Speakers:

Heather Hottenroth - Humana


11:45 - 12:45
LUNCH & LEARN

Grab some grub and join leading tech groups for a dive into their API.


12:45 - 2:45
PARALLEL TRACK SESSIONS - PICK ONE!

 INNOVATIONS IN CANCER CARE

With Innovations in Cancer Care we’re bringing together a group of experts from diverse disciplines to discuss the future of Cancer care.  Hear from a clinician, a patient, pharma, tech, an insurer, and government as they discuss not only the gaps and problems in current cancer care, but more importantly, the opportunities in front of us. 

Speakers: 

Jack Whelan - Moderator
Amy Li - Dance4Healing
Laura Chavaree - Calliopy
Jon Hirsch - Syapse

 DATA INSIGHTS: MINING, MODELING, AND VISUALIZATION

Data is useless if it fails to inform, which is precisely what data experts are furiously working on: turning raw informatics into meaningful narratives that begin to shift our standards. From the individual to the population level, data is leading both policy and better decision making in the clinical sphere.

Speakers:

Andrea Ducas - Robert Wood Johnson Foundation
Joe Pringle - Socrata
Russ Staheli - Health Catalyst

ORGANIZATIONAL DESIGN: ACHIEVING EFFICIENCY AND INVESTING IN GROWTH

Designing better products begins by designing better teams, systems, and workflows. How can we be more human-centric in the way we structure and run organizations? In Organizational Design, we explore ways to foster innovation by building better teams, training and inspiring people, helping them use new tools to work together, identify problems and break down silos that stop progress, and how to sell new ideas and approaches up the ladder to decision makers.

Speakers:

Adam Connor - Mad*Pow
Lisa Welchman - ActiveStandards
Liz Boehm - Vocera

MEDICATION ADHERENCE: PROGRAMMING MORE THAN A REMINDER

The number of people who skip or avoid taking medication, despite the dangers and the profound effects, is astounding. How can we move beyond the notion that a reminder really ought to be enough, and instead design for the true, intrinsic challenges of medical adherence? In Medication Adherence, we’ll discuss the complex social, economic, political, and technical challenges patients face when taking medication to battle illness and manage chronic conditions, and explore ways that empathetic, human-centric design can inform products and programs to truly improve medical adherence.

Speakers:

Jon Michaeli - MediSafe
Jaime Moran - Walgreens
Andreas Forsland - SmartStones
Ken Savin - Eli Lilly 

SEAMLESS SHARING: PHYSICIAN DATABASES AND REFERRAL MANAGEMENT

From clarity on qualifying in-network physicians and referrals, to Medicare and Medicaid services, physician databases are struggling to offer it's users a seamless interface. Often taken for granted by patients, physicians are left with enough disparate leaps in data connectivity to make your head spin. Join Seamless Sharing: Physician Databases and Referral Management to hear from developers who are working furiously to untangle the inefficiency in the current system. 

Speakers:

Dan Kogan - BetterDocter

 


2:45 - 3:15
COFFEE BREAK

Re-caffinate with your new HxRefactored friends on the way to the main stage for the final Panel and closing Keynote.


3:15 - 5:00
MAIN EVENT

KEYNOTE

Jared Spool - User Interface Engineering

PANEL: 

CONSUMER EXPERIENCE INNOVATION

Today a new experience economy is emerging, where we no longer peddle products but create integrated experiences that address people’s overarching health needs. It might be a simple blood-pressure check during a pharmacy visit to refill a prescription that leads to a new diet which prevents heart attack. Experts on this panel debate the landscape of shared objectives, share how their respetive organizations are forging new partnerships, and are delivering innovative care  models for an ever tech-savvy consumer. 

Speakers:

Lisa Maki - PokitDok 

KEYNOTE

Julian Treasure - Master of Sound  

CLOSING REMARKS

Amy, Indu, and Matthew share their most memorable moments from the past two days.